Hubspot vs Sales Hub: Which CRM is Best?
Hubspot is an comprehensive CRM ideal for businesses of all sizes, whereas Sales Hub is an comprehensive CRM suitable for businesses of all sizes. Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support, while Sales Hub offers HubSpot's sales CRM: pipelines, sequences, reporting, and AI. Part of HubSpot Customer Platform; Starter from $9/seat/month (annual).
Hubspot vs Sales Hub: Detailed Comparison
| CRM Features | Hubspot | Sales Hub |
|---|---|---|
| Multi-Currency & Localization | See vendor website | See vendor website |
| Multi-Language Support | See vendor website | See vendor website |
| Training Resources | See vendor website | See vendor website |
| Support Channels & SLAs | See vendor website | See vendor website |
| Data Retention Policies | See vendor website | See vendor website |
| GDPR / Compliance | See vendor website | See vendor website |
| Uptime SLA | See vendor website | See vendor website |
| Sandbox / Test Environment | See vendor website | See vendor website |
Hubspot vs Sales Hub: Pricing
| Pricing | Hubspot | Sales Hub |
|---|---|---|
| Free Plan Availability | Yes; free for up to 2 users, no credit card required | Yes; free CRM as part of HubSpot |
| Free Trial Duration | Free tools available; paid trials vary | Free tools; paid trials vary |
| Starting Price (per user/month) | Starter from $9/seat/month (annual) or $15 monthly | From $45/month (Starter) |
| Pricing Model (per user / flat / tiered) | Per seat; Core Seats and View-Only Seats model | Per seat; Starter then per-seat |
| Monthly Billing Option | Yes; higher rate than annual | Yes |
| Annual Billing Option | Yes; discount for annual | Yes; discount for annual |
| Annual Discount Availability | Yes; lower per-seat cost when billed annually | Yes; lower cost when billed annually |
| Entry-Level Plan Price | Free $0; Starter from $9/seat/month (annual) | $45/month (Starter); Professional higher |
| Mid-Tier Plan Price | Professional from ~$45/seat/month; 6 seats included at $1,300 | Professional; Enterprise contact sales |
| Highest / Enterprise Plan Price | Enterprise; contact sales | Enterprise; contact sales |
| Minimum User Requirement | No seat minimum for Sales Hub and Service Hub | No seat minimum for Sales Hub |
| Contract Requirement | No long-term contract; month-to-month available | No long-term contract; month-to-month available |
| Add-on Costs | Add-ons and extra seats available; varies by hub | Add-ons and extra seats; varies |
| Feature Gating by Plan | Yes; Free, Starter, Professional, Enterprise | Yes; Starter, Professional, Enterprise |
| API Access by Plan | Yes; API on paid plans | Yes; API on paid plans |
| Storage Limits by Plan | Varies by plan; contacts and credits vary | Varies by plan |
| Support Level by Plan | Varies by plan; higher tiers get more support | Varies by plan |
| Onboarding / Setup Fees | Optional professional services | Optional professional services |
| Upgrade / Downgrade Flexibility | Yes; can change plan | Yes; can change plan |
| Cancellation & Refund Policy | Cancel anytime; no refund for partial months | Cancel anytime; no refund for partial months |
| Price Transparency Level | High; public pricing on website | High; public pricing on website |
Hubspot vs Sales Hub: Which one to choose?
- Choose Hubspot if you are a businesses of all sizes that needs a comprehensive CRM that offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support.
- Choose Sales Hub if you are a businesses of all sizes that needs a comprehensive CRM that offers HubSpot's sales CRM: pipelines, sequences, reporting, and AI. Part of HubSpot Customer Platform; Starter from $9/seat/month (annual)..
Frequently Asked Questions (FAQ)
1. Which is better, Hubspot or Sales Hub?
Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support and is perfect for businesses of all sizes, whereas Sales Hub offers HubSpot's sales CRM: pipelines, sequences, reporting, and AI. Part of HubSpot Customer Platform; Starter from $9/seat/month (annual). and is ideal for businesses of all sizes.
2. Which is cheaper, Hubspot or Sales Hub?
Hubspot's free plan starts from Free for up to 2 users; Starter from $9/seat/month (annual); Professional from $1,300/mo (6 seats); Enterprise contact sales whereas Sales Hub's paid plan starts from Included in HubSpot platform; Starter from $9/seat/month (annual); Professional and Enterprise higher. Hubspot is generally cheaper and more cost-effective than Sales Hub, making it ideal for small to mid-sized businesses.
3. How does Hubspot compare to Sales Hub for sales teams?
Hubspot is preferred by sales teams that require ease of use, fast onboarding, and streamlined workflows. Sales Hub is suitable for teams that need advanced customization, reporting, and scalability.
4. What are the pros and cons of Hubspot and Sales Hub?
| CRM Platform | Pros | Cons |
|---|---|---|
| Hubspot |
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| Sales Hub |
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5. Are integrations included or paid separately for Hubspot and Sales Hub?
Hubspot typically includes integrations in its base plan with options to extend.. Sales Hub, on the other hand, limits integrations to specific plans or charges..
6. Do Hubspot and Sales Hub include AI-powered features?
Hubspot offers AI features such as automation, insights, while Sales Hub provides AI tools such as automation, insights.
7. How long does implementation usually take for Hubspot and Sales Hub?
Hubspot is generally quicker to deploy, often taking Varies. Sales Hub typically requires Varies.
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