Hubspot vs Close: Which CRM is Best?
Hubspot is an comprehensive CRM ideal for businesses of all sizes, whereas Close is an comprehensive CRM suitable for businesses of all sizes. Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support, while Close offers Inside sales CRM: built-in calling, email, SMS, pipelines. Solo $9 (1 user); Essentials $35; Growth $99; Scale $139; free trial; no contract.
Hubspot vs Close: Detailed Comparison
| CRM Features | Hubspot | Close |
|---|---|---|
| Multi-Currency & Localization | See vendor website | See vendor website |
| Multi-Language Support | See vendor website | See vendor website |
| Training Resources | See vendor website | See vendor website |
| Support Channels & SLAs | See vendor website | See vendor website |
| Data Retention Policies | See vendor website | See vendor website |
| GDPR / Compliance | See vendor website | See vendor website |
| Uptime SLA | See vendor website | See vendor website |
| Sandbox / Test Environment | See vendor website | See vendor website |
Hubspot vs Close: Pricing
| Pricing | Hubspot | Close |
|---|---|---|
| Free Plan Availability | Yes; free for up to 2 users, no credit card required | No; Solo $9/month (1 user) |
| Free Trial Duration | Free tools available; paid trials vary | Free trial available |
| Starting Price (per user/month) | Starter from $9/seat/month (annual) or $15 monthly | $35 |
| Pricing Model (per user / flat / tiered) | Per seat; Core Seats and View-Only Seats model | Per user; annual or monthly |
| Monthly Billing Option | Yes; higher rate than annual | Yes; higher rate than annual |
| Annual Billing Option | Yes; discount for annual | Yes; discount for annual |
| Annual Discount Availability | Yes; lower per-seat cost when billed annually | Yes; lower cost when billed annually |
| Entry-Level Plan Price | Free $0; Starter from $9/seat/month (annual) | $35/user/month (Essentials, annual); $49 monthly |
| Mid-Tier Plan Price | Professional from ~$45/seat/month; 6 seats included at $1,300 | $99/user/month (Growth, annual); $109 monthly |
| Highest / Enterprise Plan Price | Enterprise; contact sales | $139/user/month (Scale, annual); $149 monthly |
| Minimum User Requirement | No seat minimum for Sales Hub and Service Hub | 1 user (Solo); unlimited contacts on Essentials+ |
| Contract Requirement | No long-term contract; month-to-month available | No long-term contract required |
| Add-on Costs | Add-ons and extra seats available; varies by hub | Varies by plan |
| Feature Gating by Plan | Yes; Free, Starter, Professional, Enterprise | Yes; Solo, Essentials, Growth, Scale |
| API Access by Plan | Yes; API on paid plans | Yes; API on paid plans |
| Storage Limits by Plan | Varies by plan; contacts and credits vary | Unlimited contacts on Essentials and above |
| Support Level by Plan | Varies by plan; higher tiers get more support | Varies by plan |
| Onboarding / Setup Fees | Optional professional services | No mandatory setup fee |
| Upgrade / Downgrade Flexibility | Yes; can change plan | Yes; can change plan anytime |
| Cancellation & Refund Policy | Cancel anytime; no refund for partial months | Cancel anytime; transparent terms |
| Price Transparency Level | High; public pricing on website | High; public pricing on website |
Hubspot vs Close: Which one to choose?
- Choose Hubspot if you are a businesses of all sizes that needs a comprehensive CRM that offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support.
- Choose Close if you are a businesses of all sizes that needs a comprehensive CRM that offers Inside sales CRM: built-in calling, email, SMS, pipelines. Solo $9 (1 user); Essentials $35; Growth $99; Scale $139; free trial; no contract..
Frequently Asked Questions (FAQ)
1. Which is better, Hubspot or Close?
Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support and is perfect for businesses of all sizes, whereas Close offers Inside sales CRM: built-in calling, email, SMS, pipelines. Solo $9 (1 user); Essentials $35; Growth $99; Scale $139; free trial; no contract. and is ideal for businesses of all sizes.
2. Which is cheaper, Hubspot or Close?
Hubspot's free plan starts from Free for up to 2 users; Starter from $9/seat/month (annual); Professional from $1,300/mo (6 seats); Enterprise contact sales whereas Close's paid plan starts from Solo $9/month (1 user); Essentials $35/user/month; Growth $99; Scale $139; annual discount; monthly higher. Hubspot is generally cheaper and more cost-effective than Close, making it ideal for small to mid-sized businesses.
3. How does Hubspot compare to Close for sales teams?
Hubspot is preferred by sales teams that require ease of use, fast onboarding, and streamlined workflows. Close is suitable for teams that need advanced customization, reporting, and scalability.
4. What are the pros and cons of Hubspot and Close?
| CRM Platform | Pros | Cons |
|---|---|---|
| Hubspot |
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| Close |
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5. Are integrations included or paid separately for Hubspot and Close?
Hubspot typically includes integrations in its base plan with options to extend.. Close, on the other hand, limits integrations to specific plans or charges..
6. Do Hubspot and Close include AI-powered features?
Hubspot offers AI features such as automation, insights, while Close provides AI tools such as automation, insights.
7. How long does implementation usually take for Hubspot and Close?
Hubspot is generally quicker to deploy, often taking Varies. Close typically requires Varies.
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