Hubspot vs Bigin by Zoho CRM: Which CRM is Best?
Hubspot is an comprehensive CRM ideal for businesses of all sizes, whereas Bigin by Zoho CRM is an sales CRM suitable for small businesses and small teams. Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support, while Bigin by Zoho CRM offers free plan for single user with core CRM, simple pipelines and activity management, and Zoho and third-party integrations

Hubspot vs Bigin by Zoho CRM: Detailed Comparison
| CRM Features | Hubspot | Bigin by Zoho CRM |
|---|---|---|
| Multi-Currency & Localization | See vendor website | See vendor website |
| Multi-Language Support | See vendor website | See vendor website |
| Training Resources | See vendor website | See vendor website |
| Support Channels & SLAs | See vendor website | See vendor website |
| Data Retention Policies | See vendor website | See vendor website |
| GDPR / Compliance | See vendor website | See vendor website |
| Uptime SLA | See vendor website | See vendor website |
| Sandbox / Test Environment | See vendor website | See vendor website |
Hubspot vs Bigin by Zoho CRM: Pricing
| Pricing | Hubspot | Bigin by Zoho CRM |
|---|---|---|
| Free Plan Availability | Yes; free for up to 2 users, no credit card required | Yes; Free for 1 user, 500 records |
| Free Trial Duration | Free tools available; paid trials vary | 15 days; no credit card required |
| Starting Price (per user/month) | Starter from $9/seat/month (annual) or $15 monthly | Free $0; paid see bigin.com/pricing |
| Pricing Model (per user / flat / tiered) | Per seat; Core Seats and View-Only Seats model | Per user; annual billing up to 35% savings |
| Monthly Billing Option | Yes; higher rate than annual | Yes |
| Annual Billing Option | Yes; discount for annual | Yes; up to 35% savings |
| Annual Discount Availability | Yes; lower per-seat cost when billed annually | Yes; up to 35% off with annual commitment |
| Entry-Level Plan Price | Free $0; Starter from $9/seat/month (annual) | Free for 1 user; Express see website |
| Mid-Tier Plan Price | Professional from ~$45/seat/month; 6 seats included at $1,300 | See bigin.com/pricing |
| Highest / Enterprise Plan Price | Enterprise; contact sales | Premier and Bigin 360; see website |
| Minimum User Requirement | No seat minimum for Sales Hub and Service Hub | 1 user on Free |
| Contract Requirement | No long-term contract; month-to-month available | No long-term contract; cancel anytime |
| Add-on Costs | Add-ons and extra seats available; varies by hub | Varies by plan; Zoho add-ons available |
| Feature Gating by Plan | Yes; Free, Starter, Professional, Enterprise | Yes; Free, Express, Premier, Bigin 360 |
| API Access by Plan | Yes; API on paid plans | Yes; API on paid plans |
| Storage Limits by Plan | Varies by plan; contacts and credits vary | 500 records Free; 50,000 Express; higher on Premier |
| Support Level by Plan | Varies by plan; higher tiers get more support | Varies by plan |
| Onboarding / Setup Fees | Optional professional services | No mandatory setup fee |
| Upgrade / Downgrade Flexibility | Yes; can change plan | Yes; can change plan |
| Cancellation & Refund Policy | Cancel anytime; no refund for partial months | Cancel anytime; 100% money-back guarantee per vendor |
| Price Transparency Level | High; public pricing on website | High; public pricing and calculator on website |
Hubspot vs Bigin by Zoho CRM: Which one to choose?
- Choose Hubspot if you are a businesses of all sizes that needs a comprehensive CRM that offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support.
- Choose Bigin by Zoho CRM if you are a small businesses and small teams that needs a sales CRM that offers free plan for single user with core CRM, simple pipelines and activity management, and Zoho and third-party integrations.
Frequently Asked Questions (FAQ)
1. Which is better, Hubspot or Bigin by Zoho CRM?
Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support and is perfect for businesses of all sizes, whereas Bigin by Zoho CRM offers free plan for single user with core CRM, simple pipelines and activity management, and Zoho and third-party integrations and is ideal for small businesses and small teams.
2. Which is cheaper, Hubspot or Bigin by Zoho CRM?
Hubspot's free plan starts from Free for up to 2 users; Starter from $9/seat/month (annual); Professional from $1,300/mo (6 seats); Enterprise contact sales whereas Bigin by Zoho CRM's free plan starts from Free for 1 user. Bigin by Zoho CRM is generally cheaper and more cost-effective than Hubspot, making it ideal for small businesses and small teams.
3. How does Hubspot compare to Bigin by Zoho CRM for sales teams?
Hubspot is preferred by sales teams that require ease of use, fast onboarding, and streamlined workflows. Bigin by Zoho CRM is suitable for teams that need Moderate; pipelines, custom fields, dashboards; 10 custom fields per module on Express.
4. What are the pros and cons of Hubspot and Bigin by Zoho CRM?
| CRM Platform | Pros | Cons |
|---|---|---|
| Hubspot |
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| Bigin by Zoho CRM |
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5. Are integrations included or paid separately for Hubspot and Bigin by Zoho CRM?
Hubspot typically includes integrations in its base plan with options to extend.. Bigin by Zoho CRM, on the other hand, Zoho Books, Invoice, Meeting, Sign; Google, Outlook, Teams, Zoom, Mailchimp, X; social lead ads (Facebook, Instagram, LinkedIn, TikTok); API on paid plans..
6. Do Hubspot and Bigin by Zoho CRM include AI-powered features?
Hubspot offers AI features such as automation, insights, while Bigin by Zoho CRM provides AI tools such as Limited, automation rules, and no native AI suite like Zia.
7. How long does implementation usually take for Hubspot and Bigin by Zoho CRM?
Hubspot is generally quicker to deploy, often taking Varies. Bigin by Zoho CRM typically requires Days to 1 week for typical setup.
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