Hubspot vs ActiveCampaign: Which CRM is Best?
Hubspot is an comprehensive CRM ideal for businesses of all sizes, whereas ActiveCampaign is an comprehensive CRM suitable for businesses of all sizes. Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support, while ActiveCampaign offers Marketing automation, email marketing, and CRM in one. Active Intelligence (AI), automation, and segmentation. Contact-based pricing; 14-day trial; 30-day money-back guarantee.

Hubspot vs ActiveCampaign: Detailed Comparison
| CRM Features | Hubspot | ActiveCampaign |
|---|---|---|
| Multi-Currency & Localization | See vendor website | See vendor website |
| Multi-Language Support | See vendor website | See vendor website |
| Training Resources | See vendor website | See vendor website |
| Support Channels & SLAs | See vendor website | See vendor website |
| Data Retention Policies | See vendor website | See vendor website |
| GDPR / Compliance | See vendor website | See vendor website |
| Uptime SLA | See vendor website | See vendor website |
| Sandbox / Test Environment | See vendor website | See vendor website |
Hubspot vs ActiveCampaign: Pricing
| Pricing | Hubspot | ActiveCampaign |
|---|---|---|
| Free Plan Availability | Yes; free for up to 2 users, no credit card required | No; paid plans from $29/month |
| Free Trial Duration | Free tools available; paid trials vary | 14-day free trial available |
| Starting Price (per user/month) | Starter from $9/seat/month (annual) or $15 monthly | From $29/month (Lite, 1 seat); Sales CRM from $49 |
| Pricing Model (per user / flat / tiered) | Per seat; Core Seats and View-Only Seats model | Tiered by contacts and plan; some per-seat |
| Monthly Billing Option | Yes; higher rate than annual | Yes |
| Annual Billing Option | Yes; discount for annual | Yes; discount for annual |
| Annual Discount Availability | Yes; lower per-seat cost when billed annually | Yes; annual billing reduces cost |
| Entry-Level Plan Price | Free $0; Starter from $9/seat/month (annual) | $29/month (Starter); Plus and Pro higher |
| Mid-Tier Plan Price | Professional from ~$45/seat/month; 6 seats included at $1,300 | Plus and Pro; varies by contacts |
| Highest / Enterprise Plan Price | Enterprise; contact sales | Enterprise; contact sales |
| Minimum User Requirement | No seat minimum for Sales Hub and Service Hub | 1 seat on Starter; 3 on Pro; 5 on Enterprise |
| Contract Requirement | No long-term contract; month-to-month available | No long-term contract; month-to-month available |
| Add-on Costs | Add-ons and extra seats available; varies by hub | SMS, Custom Reporting, Transactional Email; varies |
| Feature Gating by Plan | Yes; Free, Starter, Professional, Enterprise | Yes; Starter, Plus, Pro, Enterprise |
| API Access by Plan | Yes; API on paid plans | Yes; API on paid plans |
| Storage Limits by Plan | Varies by plan; contacts and credits vary | Contact limits vary by plan (25k to 50k+) |
| Support Level by Plan | Varies by plan; higher tiers get more support | Varies by plan; Enterprise has dedicated team |
| Onboarding / Setup Fees | Optional professional services | Optional onboarding; not mandatory |
| Upgrade / Downgrade Flexibility | Yes; can change plan | Yes; can change plan |
| Cancellation & Refund Policy | Cancel anytime; no refund for partial months | Cancel anytime; per terms |
| Price Transparency Level | High; public pricing on website | High; public pricing on website |
Hubspot vs ActiveCampaign: Which one to choose?
- Choose Hubspot if you are a businesses of all sizes that needs a comprehensive CRM that offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support.
- Choose ActiveCampaign if you are a businesses of all sizes that needs a comprehensive CRM that offers Marketing automation, email marketing, and CRM in one. Active Intelligence (AI), automation, and segmentation. Contact-based pricing; 14-day trial; 30-day money-back guarantee..
Frequently Asked Questions (FAQ)
1. Which is better, Hubspot or ActiveCampaign?
Hubspot offers free CRM with core features, all-in-one marketing and sales, and strong onboarding and support and is perfect for businesses of all sizes, whereas ActiveCampaign offers Marketing automation, email marketing, and CRM in one. Active Intelligence (AI), automation, and segmentation. Contact-based pricing; 14-day trial; 30-day money-back guarantee. and is ideal for businesses of all sizes.
2. Which is cheaper, Hubspot or ActiveCampaign?
Hubspot's free plan starts from Free for up to 2 users; Starter from $9/seat/month (annual); Professional from $1,300/mo (6 seats); Enterprise contact sales whereas ActiveCampaign's paid plan starts from Starter from $19/month; Plus, Pro, Enterprise; contact-based; Sales CRM and add-ons available. Hubspot is significantly cheaper and more cost-effective than ActiveCampaign, making it ideal for small to mid-sized businesses.
3. How does Hubspot compare to ActiveCampaign for sales teams?
Hubspot is preferred by sales teams that require ease of use, fast onboarding, and streamlined workflows. ActiveCampaign is suitable for teams that need advanced customization, reporting, and scalability.
4. What are the pros and cons of Hubspot and ActiveCampaign?
| CRM Platform | Pros | Cons |
|---|---|---|
| Hubspot |
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| ActiveCampaign |
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5. Are integrations included or paid separately for Hubspot and ActiveCampaign?
Hubspot typically includes integrations in its base plan with options to extend.. ActiveCampaign, on the other hand, limits integrations to specific plans or charges..
6. Do Hubspot and ActiveCampaign include AI-powered features?
Hubspot offers AI features such as automation, insights, while ActiveCampaign provides AI tools such as automation, insights.
7. How long does implementation usually take for Hubspot and ActiveCampaign?
Hubspot is generally quicker to deploy, often taking Varies. ActiveCampaign typically requires Varies.
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